The U.S. Embassy in Lisbon, Portugal requires comprehensive group health and life insurance services for approximately 209 Locally Employed Staff and eligible dependents, including claims administration, provider network management, technology platform, medical evacuation support, and transition from the incumbent. The contract will be a firm-fixed-price IDIQ with a one-year base period plus four one-year options, annual task orders, and an economic price adjustment provision; services must commence no later than January 1, 2027. Performance is in Lisbon, Portugal, and the contractor must have or establish an operational presence in Portugal before performance begins. Award will be best value under a two-phase compliance and comparative evaluation, with technical capability and past performance significantly more important than price. Order limitations are $5,000 minimum and $5,000,000 maximum per order or combination of items.

The U.S. Government seeks comprehensive group health and life insurance services for Locally Employed Staff and eligible dependents at the U.S. Embassy in Lisbon, Portugal, with an in-country operational presence required at award or a detailed plan to establish it before performance begins. The contract will be a firm-fixed-price IDIQ with a one-year base period and four one-year option periods, and services must commence no later than January 1, 2027. The contractor will administer coverage for approximately 209 covered individuals, including claims processing, provider network management, customer support, online claims/self-service tools, and medical evacuation support. Quotations will be evaluated in two phases—a pass/fail compliance review followed by comparative evaluation of technical capability, past performance, and price—with technical capability and past performance combined significantly more important than price. The IDIQ ordering limitations include a $5,000 minimum and a $5,000,000 maximum per single or combined order.

The U.S. Embassy in Lisbon, Portugal requires comprehensive group Health and Life Insurance services for Locally Employed Staff and eligible dependents, with an operational presence in Portugal required at award or a detailed plan to establish it before performance. The resulting firm-fixed-price IDIQ contract will include a one-year base period plus four one-year option periods, annual task orders, and an economic price adjustment provision. Services are scheduled to commence no later than January 1, 2027. Quotations will be evaluated on technical capability, past performance, and price, with technical capability and past performance combined significantly more important than price. Order limitations state the Government is not obligated to purchase orders below $5,000 and the contractor is not obligated to honor orders above $5,000,000 or equivalent local currency.

The U.S. Embassy in Lisbon, Portugal requires comprehensive group Health and Life Insurance services for approximately 209 Locally Employed Staff and eligible dependents, including local claims administration, provider network management, direct billing with Portuguese clinics, a beneficiary technology platform, 24/7 medical evacuation support, and English/Portuguese-speaking account staffing. The contractor must maintain an operational presence in Portugal at award or demonstrate a plan to establish one before performance. The resulting contract will be a firm-fixed-price IDIQ with an Economic Price Adjustment provision, consisting of a one-year base period plus four one-year options, with services to commence no later than January 1, 2027, and order limitations of USD 5,000 minimum and USD 5,000,000 maximum per order. Evaluation is a two-phase process where technical capability and past performance combined are significantly more important than price. Quoters must be licensed/authorized to provide health insurance in Portugal, have active SAM registration, and demonstrate relevant past performance.