This is a firm-fixed-price contract for after-hours answering services for Mission Australia, including the U.S. Embassy in Canberra and Consulates in Sydney, Melbourne, Perth, and future locations in Brisbane and Adelaide. The contractor will serve as the first point of contact for the public after hours, screening calls, providing limited information, and directing emergencies to duty officers. Performance of services will be required across Australia and internationally. No specific budget amount is mentioned. Bids are due on 8 July 2026, 12noon AEST.

This is a firm-fixed-price contract for after-hours answering services for U.S. Mission Australia, including locations in Canberra, Sydney, Melbourne, Perth, and future sites in Brisbane and Adelaide. The contractor will serve as the first point of contact for the public after hours, screening calls and directing emergencies to duty officers. The service must field calls from across Australia and internationally, providing limited information and resolving non-emergency inquiries. No specific budget amount or performance timeline is mentioned in the description. The location for performance is Australia, covering the specified U.S. diplomatic facilities.