Inactive

Gate and bollard maintenance, see attached RFQ. The following questions were asked and answered: Q: What is the required response time for emergency visits? A: Two (2) hour response for all service ca... Gate and bollard maintenance, see attached RFQ. The following questions were asked and answered: Q: What is the required response time for emergency visits? A: Two (2) hour response for all service calls. Q: Are you looking to have emergency and repair costs built into the per monthly rates or will those be considered cost outside of preventive maintenance that require approved proposals? A: We understand that weekend rates may differ or be higher, if this is the meaning behind emergency then yes, and should be built into the per monthly rate. Q: On average, how many emergency calls do you submit per week, month, or year? A: We expect a technician dispatched in the event that systems are inoperable or not fully functional within two (2) hours of service request. Q: On the pricing sheet, there are areas for basic attic stock and misc. materials. Can you provide a set list of stock and materials that you require to be maintained? A: We have never required stocked materials and parts. All parts needed have been replaced same day or next day. Local supply shops carrying materials. Q: Are the PMs completed during normal business hours M-F or do they need to be done at night and weekends? A: Normal busines hours, 8am to 5pm ET Monday through Friday. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The following questions were asked and answered: Q: The pricing format appears to be for fixed pricing on recurring preventive maintenance only, and does not provide a consistent means for offerors to determine pricing for unscheduled responses. How many emergency service calls should be assumed per month? A: It is recommended that one (1) emergency call per month for 4 hours. Q: Is there a labor hour and/or material cost limit before additional authorization is needed? A: The RFQ is amended to add cost limitations, see the yellow highlighted text in the amended RFQ document at paragraph 2. PRICING. Q: What mechanism is there for offerors to price out non-emergency repairs from items identified during preventive maintenance services? A: No mechanism recommended. Q: Should there be an hourly labor rate for non-emergency service calls or similar way for evaluators to compare offers beyond the basic scope of work for preventive maintenance? A: This requirement has not changed from the previous two (2) base plus four (4) one-year option period contracts. DOJ will leave it to interested parties to determine how they will price these services in response to this RFQ. Q: Paragraph 1, Scope of Work, of the RFQ requires on-site response within four (4) hours for repair calls, but the response to a question posted on sam.gov RFQ site states on-site response is required within two (2) hours of notification. Please clarify what timeline should be used when preparing the proposal A: Due to the critical nature of these security countermeasures, a two (2) hour response is required unless specified by DOJ. There are no other changes to this RFQ. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- RFQ re-opened to dissolve the small business set-aside. See RFQ Amendment 2 attached.