This DHS CBP Request for Information/Sources Sought is for planning and market research only and is not a solicitation or procurement commitment. CBP seeks information on capability and capacity to provide systems administration and maintenance services for technology systems deployed across the U.S. and internationally, including support through a 24/7 Maintenance Dispatch Center. The work involves responding to work orders, performing repairs or maintenance at CBP sites, and providing status updates and Work Completion Forms, with dispatch activities recorded in ServiceNow and MAXIMO. Interested parties should describe their ability to perform these services and list current contract vehicles and socioeconomic status, such as small business, HUBZone, SDVOSB, 8(a), WOSB, or small disadvantaged business. CBP will use the responses for FAR-required market research, including possible small business or 8(a) set-aside justification.