This is a planning-only RFI from DHS/OBIM seeking professional services for biometric examiners, multimodal examiners, and identity-management support to the Biometric Support Center (BSC) and Biometric Accuracy Analysis Team (BAAT). The effort covers biometric examination, identity management, biometric accuracy and quality analysis, data/statistical analysis, dashboards, and Microsoft Power Platform support, with BSC operations needing 24/7/365 coverage and work involving fingerprints, latent prints, face, iris, and future modalities in IDENT/HART. The contractor would use Government-provided software, provide project management and quality assurance, apply innovative staffing and best practices, and collaborate across BSC/BAAT to improve efficiency and accuracy. The RFI references a draft Statement of Work, considers NAICS 541990, and requests capability statements addressing examiner qualifications, staffing, biometric testing, data tools, analytics, and Power Platform experience. No contract award will result from responses, and the Government will not pay for submitted information.