Integrated Logistics Division (ILD) Maintenance and Logistics Support Services
DHS CBP has issued an RFI/Sources Sought announcement for market research only, not a solicitation or procurement commitment, seeking information on contractor capability and capacity for maintenance and logistics support. The scope covers mobile, fixed, and portable NII and RDE technologies plus accessories, peripherals, IT, vehicle chassis, and control booth equipment/accommodations at CONUS and OCONUS CBP locations. Support includes configuration management, warranty transitions, preventive and corrective maintenance, corrosion control, customer support/trouble-call handling, system administration, failure trend/root-cause analysis, and labor, services, equipment, parts, supplies, packaging, transport, and materials. Work is dispatched through CBP’s 24/7 Maintenance Dispatch Center using ServiceNow and MAXIMO, with on-demand services such as engineering, site surveys, provisioning, retrofits, relocations, source change outs, disposal, refresher training, special event support, and emergency services. Interested capable parties are encouraged to respond with their current contract vehicles and small-business/socioeconomic status, with responses limited to 10 pages.