OPEX Software Licenses and Maintenance Support Services For The Office of Intake and Document Production (OIDP) and the Service Center Operations Directorate (SCOPS)
USCIS intends to procure post-warranty maintenance and annual software licenses for five existing OPEX Falcon+ scanners and associated Edit and Transform equipment at facilities in Irving, Texas; Lee’s Summit, Missouri; and Bloomington, Minnesota. The scope includes preventative maintenance with six visits per scanner per 12-month period, on-call and on-demand corrective maintenance, labor and replacement parts for normal wear and tear, and specified annual software licenses. The anticipated period of performance is a 12-month base period from January 1, 2027, through December 31, 2027, plus two 12-month option periods through December 31, 2029. Optional separately priced relocation support is included for one Falcon+ table, excluding equipment transportation, shipping, and freight, and the acquisition is anticipated as a firm-fixed-price purchase order with all travel costs included in proposed prices. USCIS intends to solicit and negotiate solely with OPEX Corporation as the original equipment manufacturer, though responsible sources may submit a capability statement, proposal, or quotation for Government consideration.