The U.S. Customs and Border Protection (CBP) is conducting market research for an Internal Control Program Management System to automate manual data management currently handled across numerous Excel workbooks. The government seeks a COTS or tailored solution to centralize control data, manage deficiencies, and enable reporting, with specific questions about integration, customization, and support. The deadline for vendor responses to this RFI is **03 April 2026**. No specific budget or location for performance is mentioned in the description.

CBP seeks a system to automate its manual internal control program, consolidating data from numerous Excel workbooks into one central tool for managing controls, deficiencies, and reporting. The solution must integrate with Microsoft products like PowerApps and support SAP systems, while offering customizable templates, dashboards, and workflows for all phases of the internal control process. Key requirements include mobile device support, various authentication methods including SSO, and capabilities for automated testing, sampling, and communication with process owners. The agency has specified detailed questions regarding the solution's hosting, FEDRAMP certification, pricing model, AI integration, version control, user roles, training, and real-time help features.