This requirement is to provide one (1) year Monitoring software plus Operations and Maintenance (O&M) Support for the ICE network environment. This support delivers real-time visibility into ICE’s net... This requirement is to provide one (1) year Monitoring software plus Operations and Maintenance (O&M) Support for the ICE network environment. This support delivers real-time visibility into ICE’s network infrastructure, enabling proactive monitoring, automated alerts, performance analytics, and fault detection.