Inactive

This Request for Information (RFI) is part of market research. It is issued for information and planning purposes only and does not constitute an official solicitation. No task order will be awarded o... This Request for Information (RFI) is part of market research. It is issued for information and planning purposes only and does not constitute an official solicitation. No task order will be awarded on the basis of responses received. Any subsequent solicitations will be released at a later date. No reimbursement will be made for any costs associated with providing information in response to this announcement. The Government will use responses to this RFI to make appropriate acquisition decisions. The USCG Investigative Service (CGIS) utilizes the online, Field Activity Case Tracking System (FACTS) that provides full capability for storing/sharing law enforcement investigative information including physical security, anti-terrorism/force protection (AT/FP), protective security information and case data across the enterprise. The CG Civil Rights Directorate (CRD) maintains its Anti-Hate and Harassment Incident (AHHI) case file information within the same information system utilizing logical file access and authorization security. The system supports performance metrics analysis within CGIS and CRD operations and other Coast Guard missions. As detailed in the attached Statement of Work (SOW), USCG has a requirement to obtain ongoing software maintenance, system sustainment, and system refinement support services for the system licenses associated with both the CGIS and CRD system functionality. The USCG is seeking responses that demonstrate a firm's ability to meet all SOW requirements. Attachments: 1. RFI CGIS FACTS Information System Support 2. Draft CGIS FACTS SOW Responses to the RFI are due on 22 MAR 2019 at 12:00PM EST. RFI responses shall be emailed to the Contract Specialist Villie Thamvongsa, at Vilayvanh.Thamvongsa@uscg.mil and courtesy copy the Contracting Officer, Marlecia Ocheni, at Marlecia.N.Ocheni@uscg.mil with the RFI number in the subject line. Indicate in your email if you are responding to the Request for Information.