This is a sources sought notice for market research purposes only, not a solicitation or request for proposals. The requirement is a performance-based, non-personal services contract for Records Operations Services supporting the USCIS National Benefits Center. Services will be performed at the National Benefits Center in Lee’s Summit, Missouri, and Overland Park, Kansas (Main and Annex). The contractor would manage workloads such as mailroom, courier service, file control, FOIA scanning, correspondence, FBI checks, document scanning, pre-processing, background interviews, and program management to ensure applications are adjudication ready. Interested parties must demonstrate capability, including experience managing over 500 employees and handling classified information; the applicable NAICS code is 561210.