Inactive

NIAID requires a service plan for the microscopes manufactured by Leica that are currently in use in the DIR/RTB lab. To ensure their optimal performance and reliability, they require maintenance by s... NIAID requires a service plan for the microscopes manufactured by Leica that are currently in use in the DIR/RTB lab. To ensure their optimal performance and reliability, they require maintenance by specially trained, experienced, and certified service engineers. Becton, Dickinson, and Company (“BD” and d.b.a. BD Bioscience) is the original manufacturer of these equipment and is the direct provider of service agreements specific to their instruments. According to BD’s sole source letter, BD does not certify third party organizations to perform service on its equipment in the USA. Only BD’s authorized technicians and engineers have the most up-to-date knowledge and have access to the required original equipment manufacturer parts to provide the services needed to upgrade, repair, and maintain these instruments. Non authorized technicians do not have access to all of the required parts to maintain BD’s machinery. Furthermore, when BD is the only provider that can supply instrument software revisions along with preventative maintenance inspections, technical telephone consulting, and unlimited on-site visits. Thus, only BD has the engineers and technicians who have the skills, expertise, and authorization to work on BD manufactured equipment, and only BD has Original Equipment Manufacturer (OEM) parts.