This contract is for a 24/7 toll-free Nurse Advice Line serving American Indian/Alaska Native beneficiaries of the Warm Springs Service Unit, with services performed at Warm Springs Health & Wellness Center, 1270 Kot-Num Road, Warm Springs, Oregon 97761. The period of performance is one year from award. The current incumbent billed $650 per month ($7,150 over the last eleven months), and the government anticipates up to 5,000 calls per month with all calls answered by a live operator and resolved during the call. This is an Indian Small Business Economic Enterprise (ISBEE) set-aside under NAICS 621111 (size standard $16 million), requiring U.S.-licensed registered nurses, HIPAA-compliant documentation, and culturally sensitive experience with Indian Health Service and Native American populations. Award will be based on demonstrated prior experience, past performance, and price, with the government reserving the right to make best-value awards.