The Indian Health Service seeks capable Indian-owned or other firms to provide a Patient Flow and Queue Management System for the Crownpoint Healthcare Facility in New Mexico. The system must include software, hardware, implementation, training, and support for patient check-in, virtual queuing, and digital signage. Responses are due by July 28, 2026, and will inform acquisition strategy under the Buy Indian Act or Small Business Act. No budget amount is specified in the description. Performance of services will occur at the Crownpoint Healthcare Facility.

The Indian Health Service requires a commercially available Patient Flow and Queue Management System for the Crownpoint Healthcare Facility Pharmacy Department in Crownpoint, New Mexico. The acquisition includes software, hardware, implementation, training, and support for patient check-in, virtual queuing, digital signage, and reporting. The performance period includes a 12-month base and four one-year options. The NAICS code is 541519 with a $34 million small business size standard. The government is conducting market research to determine set-aside options under the Buy Indian Act or other programs.

The Indian Health Service seeks capable Indian-owned or other firms to provide a commercially available Patient Flow and Queue Management System for the Crownpoint Healthcare Facility’s Pharmacy Department. The system must include software, hardware, implementation, training, and support for patient check-in, virtual queuing, digital signage, and reporting. Responses are due by July 28, 2026, and will inform the acquisition strategy under the Buy Indian Act or Small Business Act set-asides. The applicable NAICS code is 541519 with a $34 million size standard, and vendors must be registered in SAM.gov. Performance will occur at the Crownpoint Healthcare Facility in New Mexico.