ISBEE Solicitation: 24/7 Telebehavioral Health Emergency Department Support Services – Great Plains Area.
The Great Plains Area Indian Health Service seeks an ISBEE set-aside contractor to provide 24/7 synchronous audio-video telebehavioral health emergency department support, including crisis assessment, suicide-risk evaluation, safety planning, crisis intervention, placement assistance, interpreter-access coordination, and medication-stabilization consultation when clinically indicated. Initial supported emergency departments are Pine Ridge, Rosebud, and Eagle Butte in South Dakota and Fort Yates and Belcourt in North Dakota. The anticipated award is a firm-fixed-price IDIQ contract with a 12-month base ordering period and four 12-month option ordering periods, with services anticipated to start August 1, 2027, and ordering potentially extending through July 31, 2032. The contract minimum guarantee is $25,000 and the maximum ordering ceiling is $2,600,000, which does not represent guaranteed expenditures beyond the minimum. Award will be best value based on Technical Capability, Past Performance, Management Approach, and Price, with non-price factors significantly more important than price when combined.