The Department of Health and Human Services Indian Health Service requires ScriptPro maintenance and support for its Pharmacy Department’s high-volume prescription fulfillment. The pharmacy fills approximately 1,000 prescriptions daily and relies on ScriptPro automation for patient safety. Continued vendor maintenance is needed to preserve equipment warranties, reduce medication errors, and ensure accurate National Drug Code verification. The requirement also includes a comprehensive operating system and infrastructure upgrade to support system reliability, cybersecurity compliance, and continuity of pharmacy operations.