ScriptPro Upgrade and Maintenance
The Indian Health Service within HHS seeks ScriptPro maintenance and support for its Pharmacy Department. The pharmacy uses ScriptPro automation for high-volume prescription fulfillment and patient safety, filling about 1,000 prescriptions daily. Continued vendor maintenance is required to preserve equipment warranties, reduce medication errors, and ensure accurate National Drug Code verification. The requirement combines ongoing maintenance with a comprehensive operating system and infrastructure upgrade to support reliability, cybersecurity compliance, and continuity of pharmacy operations. A recent amendment updates specified sections of the requirement.