Inactive

MACSQuant Essential Service MACSQuant Essential Service Services included: - Preventive Maintenance Service - Repair Service - Technical Support Service 24/5 - Software Update Service Material 160-001... MACSQuant Essential Service MACSQuant Essential Service Services included: - Preventive Maintenance Service - Repair Service - Technical Support Service 24/5 - Software Update Service Material 160-001-287 Quantity 1 PC Preventive Maintenance Service - Two (2) scheduled maintenance visits - Performance assurance checks - Functionality and safety checks - Safety inspections in accordance with all applicable regulations - Cleaning of operational contaminations - Cleaning and greasing of mechanical parts - Examination of all connecting tubes - Calibration of instrument components - Optical alignment - Performance testing with beads - Testing of components according to Miltenyi SOP BGL-IS-SOP-000015 - Routine inspection and replacement of wearing parts Repair Service - Repair of instrument defects - On-site response time within 2 working days - Allocation of parts and labor for all necessary repairs Material Date Quantity Value Technical Support Service 24/5 - Interactive telephone and electronic mail support for the purpose of resolving technical support incidents - Email and chat support available 5 days a week - Phone support availability 24 hours a day, 5 days a week Software Update Service - Standard device software updates (Operating system and standard applications) are performed during preventive maintenance to keep the instrument up to date with the newest software releases POP: (11/10/2021 to 11/09/2022)