Inactive
Total Small Business Set-Aside (FAR 19.5)
Notice ID:21-002280
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Go...
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below: 12 Month Service agreement Specifically, this service contract will include: • Unlimited priority email technical support • Unlimited telephone technical support • Unlimited on-site service • Preventative maintenance service • Replacement parts (OEM only) • Software support Technical support will provide responses within six (6) hours. On-site service will be within three (3) business days. Service and preventative maintenance includes all labor, travel, and parts necessary to restore the system to original operating condition. Preventative maintenance includes: • Both hardware and software • Cleaning • Adjustments • Calibration • Lubrication • Fitness for use verification Also included in this request will be replacement anti-static cartridges for analytical balance. Serial# 8168282826