Request for Quote 480462 - Audio-Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed
The contractor will provide comprehensive maintenance, technical support, preventive and remote diagnostics, software updates, and warranty coordination for Cisco, Poly, and related audio-visual and video teleconferencing equipment. Services cover conference room systems, cameras, microphones, displays, codecs, control systems, network components, software, and integrated AV/VTC accessories. Support includes proactive and reactive troubleshooting, repair coordination, configuration, performance optimization, and manufacturer warranty assistance. All work will be performed at Brookhaven National Laboratory (BNL) to maintain operational readiness and minimize disruption to critical conferencing capabilities. No specific budget or timeline details are provided in the description.