Inactive

Both the larger ED organization and its office FSA (hereafter referred to as ED) require a FedRAMP-compliant enterprise social media management platform that helps ED engage with citizens, manage comm... Both the larger ED organization and its office FSA (hereafter referred to as ED) require a FedRAMP-compliant enterprise social media management platform that helps ED engage with citizens, manage communications, and deliver services and information via social media. The tool shall allow ED to manage all social media activity through a single, secure platform without compromising control over messaging and access. The tool shall have real-time social “listening capabilities” and help ED monitor and measure public sentiment, stay compliant with various laws, and integrate social media across the ED organization.