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SECURITY SYSTEM ALARM MONITORING SERVICES FOR 38 PRARNG ISLAND-WIDE FACILITIES WITH EXISTING SECURITY SYSTEM SENSORS AND HARDWARE COMPLIANT WITH NGB REGULATIONS. MONITORING SERVICES SOUGHT SHALL INCLU... SECURITY SYSTEM ALARM MONITORING SERVICES FOR 38 PRARNG ISLAND-WIDE FACILITIES WITH EXISTING SECURITY SYSTEM SENSORS AND HARDWARE COMPLIANT WITH NGB REGULATIONS. MONITORING SERVICES SOUGHT SHALL INCLUDE PRIMARY ACCOUNT (PHONE LINE) • BACK UP ACCOUNT (CELLULAR)[UPLINK] • SIGNALS TO INCLUDE, BUT NOT LIMITED TO: BURGLARY, DURESS, TROUBLES ON DEVICES, TROUBLES ON PHONE LINE, TROUBLE ON CELLULAR, COMMUNICATION FAULT, TAMPER SIGNALS. CUSTOMIZED STANDARD OPERATING PROCEDURES BASED ON THE REQUIREMENTS OF NATIONAL GUARD PROCEDURES. DAILY TEST TIMERS ON EACH ACCOUNT • PRIMARY AND BACK-UP SYSTEMS • DAILY TEST TIMER REPORTS FOR NO TEST ON ACCT. • SPLIT REPORTS FOR E602, E603 CID REPORTS. CUSTOMIZED REPORTS. UNSUPERVISED OPEN/CLOSE SIGNALS FULL, WEB-BASED ACCESS, WHICH INCLUDES: • REPORTING CAPABILITIES • ACCESSIBLE 24 HOURS PER DAY IN REAL-TIME VIEWING ACCOUNT HISTORY • ABILILITY TO MAKE CHANGES AS NECESSARY TO CONTACTS • ABILITY TO PLACE SYSTEM IN “TEST” AND CLEARING “TEST” WHEN COMPLETE. AVAILABILITY OF CUSTOMER SERVICE SUPPORT FOR EMERGENCIES. FOR FURTHER REQUIREMENT DETAILS SEE PARAGRAPH 5.1 OF THE INCLUDED PERFORMANCE WORK STATEMENT IN THIS SOLICITATION. PERIOD OF PERFORMANCE (POP) SHALL BE ONE BASE YEAR OF 12 MONTHS AND 4 / 12-MONTH OPTION YEARS, POC FOR THIS SOLICITATION IS CPT CESAR IRIZARRY STATE PHYSICAL SECURITY & ANTITERRORISM OFFICER 787-289-1400 EXT 1529 OR AT EMAIL ADDRESS; CESAR.A.IRIZARRYRIVERA.MIL@MAIL.MIL. RESPOND BY RETURNING COMPLETED SOLICITATION WITH OFFERED PRICES TO: CHARY.COTTOQUINONES.MIL@MAIL.MIL ALL VENDORS MUST INCLUDE IN BLOCK 17A OF THE SOLICITATION YOUR CONTACT INFORMATION, CAGE CODE, NAME OF COMPANY, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS. PLEASE WRITE THE TOTAL AMOUNT FOR EACH ONE OF THE CONTRACT LINE ITEMS (BASE YEAR AND OPTIONS) FOR YOUR BID ON THE SOLICITATION (SF-1449) AND BE SURE TO COMPLETE THE SAME PRICING INFORMATION ON THIS FBO NOTICE CLIN STRUCTURE FIELDS PORTION PROVIDED AS WELL.