Inactive

MEDCoE requires training and help desk support services on its web based scheduling program, TMSS, which fully manages and optimizes the usage of the MEDCoE resources (personnel, facilities, equipment... MEDCoE requires training and help desk support services on its web based scheduling program, TMSS, which fully manages and optimizes the usage of the MEDCoE resources (personnel, facilities, equipment, ammunition, training aids, devices, simulators, and simulations, reference materials, and supplies, produces training schedules, and capture utilization statistics. The contractor shall provide initial training and help desk support for the duration of the contract period of performance. The contractor shall provide training within 90 days after contract award. Training shall be provided via MicroSoft (MS) Teams in three (3) separate session. Training shall be recorded by the contractor and delivered to MEDCoE for future users.MEDCoE requires training and help desk support services on its web based scheduling program, TMSS, which fully manages and optimizes the usage of the MEDCoE resources (personnel, facilities, equipment, ammunition, training aids, devices, simulators, and simulations, reference materials, and supplies, produces training schedules, and capture utilization statistics. The contractor shall provide initial training and help desk support for the duration of the contract period of performance. The contractor shall provide training within 90 days after contract award. Training shall be provided via MicroSoft (MS) Teams in three (3) separate session. Training shall be recorded by the contractor and delivered to MEDCoE for future users.

Inactive

The last day for questions is January 15, 2021. This is a non-personal services contract to provide training and helpdesk support for the Training Management and Scheduling System (TMSS) software. The... The last day for questions is January 15, 2021. This is a non-personal services contract to provide training and helpdesk support for the Training Management and Scheduling System (TMSS) software. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Description of Services/Introduction: The Contractor shall provide technical expertise, personnel, materials, supervision, and other items and non-personal services necessary to perform training and helpdesk support . 1.2 Background: TMSS has been installed in the TRADOC cloud environement by Serco, the sole sourced vendor. This contract will be for Training and Helpdesk Support.