Inactive Historically Underutilized Business (HUBZone) Set-Aside (FAR 19.13)

To avoid any confusion and to ensure proposals are received accurately, please note the below: All proposals shall be submitted NOT LATER THAN 12:00 (noon) CENTRAL DAYLIGHT TIME (CDT) Friday 2 Aug 201... To avoid any confusion and to ensure proposals are received accurately, please note the below: All proposals shall be submitted NOT LATER THAN 12:00 (noon) CENTRAL DAYLIGHT TIME (CDT) Friday 2 Aug 2019. All proposals shall be submitted electronically via email to the attention of: CONTRACT SPECIALIST: Osvaldo Vela, e-mail: osvaldo.c.vela.civ@mail.mil CONTRACTING OFFICER: Regina Espinoza, e-mail: regina.m.espinoza.civ@mail.mil The contractor shall perform Call Center Operations services including performance of day to day operations for the Army Wounded Soldier and Family Hotline program under the Army Medical Command Medical Assistance Group (MMAG). The contractor shall utilize the toll free call line to respond to Army families, Soldiers, Retirees, Veterans, and Disabled Soldiers (beneficiaries) who are seeking information, submitting suggestions, registering complaints, or raising issues about their medical care or medical administrative issues. Note: Offerors shall submit only written inquiries, questions and/or comments on the Call Center Q&A Spreadsheet. The deadline for submittal is Tuesday, 23 July 2019 at 12:00 p.m. (noon), Central Daylight Time (CDT).