Inactive

USAG Fort Knox, KY requires maintenance and supply support for 17 owned Xerox WorkCenter 7855 printers. The objective is to provide a contractual vehicle to procure commercial-off-the-shelf (COTS) sup... USAG Fort Knox, KY requires maintenance and supply support for 17 owned Xerox WorkCenter 7855 printers. The objective is to provide a contractual vehicle to procure commercial-off-the-shelf (COTS) support for MFDs, including equipment accessories (paper trays, sorters, etc.), transportation, parts, consumable supplies (toner, developer, fuser oils and fusing rollers, etc., except paper), as well as related services. Related services include installation, de-installation, removal/relocation, annual preventative/regular maintenance, key operator training, hard drive removal, and diagnostic/repair services. Maintenance service includes ensuring the equipment is operating in accordance with the manufacturer's recommendations and factory settings. It also ensures the equipment is in good working condition. Repair services include responding to service calls and providing telephonic customer support as requested. (Please see the Performance Work Statement (PWS) for the complete requirement, attached.)