Inactive

Operations Division Network Branch Request for Information (RFI) Disclaimer This is a Request for Information (RFI) synopsis. This RFI is for planning purposes only. This is NOT a request for Quotatio... Operations Division Network Branch Request for Information (RFI) Disclaimer This is a Request for Information (RFI) synopsis. This RFI is for planning purposes only. This is NOT a request for Quotations or Proposals. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. In accordance with FAR 15.202 (e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. No solicitation document exists and formal solicitation may or may not be issued by the Government as a result of the responses to this RFI. No award is intended as a result of this synopsis. The Government will not reimburse costs incurred by Respondent in response to this RFI, or for participating in information exchange regarding details of the RFI. Only U.S. citizens can respond to this RFI. Description The U.S. Army Combat Capabilities Development Command (DEVCOM), Command, Control, Computers, Communications, Cyber, Intelligence Surveillance and Reconnaissance Center (C5ISR Center) Intelligence & Information Warfare Directorate (I2WD) is seeking information from contractors and/or performers regarding their ability to support for Help Desk and Information Technology (IT) support services. Area of Interest (AoI) Background: Help Desk and Information Technology (IT) support services The contractor shall provide to provide video teleconferencing (VTC), smartphone, and systems support, information assurance, automation, computer network, telephone control, software development and integration, procurement and inventory support to the C5ISR Center and their tenants. System support shall include workstation and laptop configuration, installation, and troubleshooting. Support personnel should be familiar with imaging processes and Army security procedures when preparing a new asset for installation. Software development shall consist of front end development knowledge of SharePoint 2016/2019 as well as general administration. Procurement personnel are required to be able to execute purchase on the U.S. Army CHESS site as well as be familiar with any new regulation requirements. Inventory personnel should know what U.S. Army standard forms are required when shipping and dispersing equipment as well as a working knowledge of Global Combat Support System- Army (GCSS-Army) inventory system. Network and Server support personnel should be knowledgeable of VMWare, Cisco Switching administration, Microsoft Windows & SQL Server. Response Interested parties are requested to respond to this RFI with a white paper and/or currently available existing support documentation. Multiple submissions for different technologies will be accepted. The responses shall include, but not be limited to: (a) description of the notional cost and schedule necessary to complete the task, and (b) references to any related publications, reports, and technical data analyses that further support the technical portion of the response. The government will review the submitted responses and may schedule further discussions with responding vendors individually. All emailed questions and RFI responses shall contain the subject line: ODNB RFI. Responses shall be in electronic format, either “.docx” or “.pdf”. White paper submissions shall be limited to ten (10) pages in length; there will be no limit on the submission of currently available materials. All information is requested within ten (10) days of announcement. Unclassified responses must be submitted to: usarmy.apg.devcom-c5isr.mbx.i2wd-nbhd-rfi@mail.mil Classified responses up to SECRET shall be submitted via SIPRNet to: joseph.w.wawanolett.civ@mail.smil.mil. Responses submitted by contractors that contain U.S. classified military information (CMI) generated in conjunction with a DoD program should be classified in accordance with the applicable Security Classification Guide (SCG). Please include a copy of the SCG with the submission. Only U.S. citizens are authorized to respond to this RFI. If you do not have access to SIPRNet, Classified information will be accepted by mail; please mark it accordingly and send it via proper channels. Responses submitted by contractors that contain U.S. classified military information (CMI) generated in conjunction with a DoD program should be classified in accordance with the applicable SCG. Responses submitted that contain information classified by a foreign government (i.e. Canadian SECRET), should be handled with the same security procedures as U.S. CMI. If the security classification of the foreign government document is shown in English, no other classification marking will be applied. If the classification is not shown in English, the equivalent U.S. classification designation will be marked conspicuously on the document. Instructions for mailing classified information can be requested via usarmy.apg.devcom-c5isr.mbx.i2wd-nbhd-rfi@mail.mil Questions and requests for clarification of information must be submitted to: usarmy.apg.devcom-c5isr.mbx.i2wd-nbhd-rfi@mail.mil. Please note: Submission Materials will not be returned Please mark any included proprietary information appropriately