Army Transportation Command Domestic Tender Program
The Army Transportation Command (ARTRANS) is seeking information on Commercial Off the Shelf (COTS) systems, software, or programs to support complaint tracking and resolution for the Domestic Tender Program (DTP). The solution must enable both government and non-government stakeholders to submit issues—including complaints, compliance violations, protests, appeals, policy guidance requests, and questions—to ARTRANS G3 staff for review. It should also allow ARTRANS to manage and track complaints while providing stakeholders with the status and resolution of each submitted issue. No specific timelines, budget amounts, or performance locations were mentioned.