Inactive

Following the 2014 MHS Review, the Secretary of Defense directed the MHS to transform into a High Reliability Organization (HRO). While all the Services moved forward in 2014 toward advancing this obj... Following the 2014 MHS Review, the Secretary of Defense directed the MHS to transform into a High Reliability Organization (HRO). While all the Services moved forward in 2014 toward advancing this objective, the lack of a unified MHS strategy has led to fragmentation of initiatives. The National Defense Authorization Act (NDAA) 2017, supplemented by NDAA 2019, provides the opportunity for the MHS to develop a unified approach for standardizing health care in the MHS and a unified MHS HRO strategy. This strategic initiative is intended to address these gaps and provide a way forward to implement an MHS HRO strategy that accelerates the process of transitioning the MHS towards high reliability, builds upon past efforts, and strengthens the four HRO Domains of Change – Leadership Commitment, Culture of Safety, Continuous Process Improvement, and Patient Centeredness. Combining all current DHA HEC requirements as well as those necessary for DHA’s strategic program will provide significant benefits to DHA. Consolidation will result in quality improvements that will (1) save time or improve or enhance performance or efficiency; (2) reduce acquisition cycle times by permitting standardized ordering off the IDIQ; and (3) provide for better terms and conditions. This will be achieved through a standardization of requirements that will remove HEC contract term variations responsible for past scope creep and cost outliers as well as standardize government surveillance to assess contractor performance consistently at the contract level and centralize HEC program management within Medical Logistics IAW DHA PM 6430.04. Further, DHA has determined the benefits, although not readily quantifiable, are critical to DHA's mission success and that the strategy provides for maximum practicable participation by small business because it is 100% set aside for small business.