MilLife Learning Management System Support Service
The government seeks contractor support for its learning management system, including the MilLife Learning platform and its online learning environment, covering a portfolio of approximately 90–120 online courses, microlearning products, and related assets. Work includes new development, updates, maintenance, third-party course support, reporting, accessibility review, and operational support as directed by the government. The learning environment must apply evidence-based adult learning practices such as adult learning theory, Bloom’s Taxonomy, Kirkpatrick’s evaluation levels, Merrill’s principles, multimedia learning principles, and Human-Centered Design. The contractor will support systems and tools including the MilLife Learning platform, Student Information System, User Information System, Blackboard, and related delivery, content management, reporting, analytics, communications, and operations tools. The contractor must also identify, develop, test, and implement government-approved AI-enabled tools and workflows to streamline operations, reduce duplication, improve productivity, and achieve measurable cost savings while ensuring products remain accurate, current, accessible, secure, and compliant.