National Defense University SALESFORCE PRODUCTION SUPPORT, ADMIN AND SUPPORT SERVICES
N0018926RD014
This contract seeks production support and sustainment services for NDU Connect, an existing Student Information System built on Salesforce and EDA within an AWS GovCloud Plus IL4 environment. The contractor must provide full Salesforce and DocuSign support, including system administration, release management via Azure DevOps, and Tier 2/3 end-user troubleshooting. NDU aims to deploy additional SIS capabilities and business features within the next 2 years. No budget amount is specified. The location for performance of services is not mentioned.