Inactive Total Small Business Set-Aside (FAR 19.5)

This is a follow-on effort to obtain a contract (base plus FOUR (4) option periods) for Bibliovation Annual Maintenance. Bibliovation is an Integrated Library System currently in use by the National D... This is a follow-on effort to obtain a contract (base plus FOUR (4) option periods) for Bibliovation Annual Maintenance. Bibliovation is an Integrated Library System currently in use by the National Defense University Libraries at two locations, the main library in Washington, DC and the branch library in Norfolk, Virginia. The ILS is a library management system that tracks, circulates, catalogs, and provides user access to classified materials in the NDU Libraries Classified Document Centers. The current systems were originally purchased and installed in 2014. The systems are hosted on non-networked stand-alone servers in the Classified Document Center in the Library at Ft. McNair, D.C. and in the Classified Library in the Ike Skelton Library at Naval Base Activity, Joint Forces Staff College, Norfolk, VA. The National Defense University (NDU) Library has used Bibliovation as it’s classified library management system since 2014. SPECIFICATIONS: 1. Bibliovation Support Services -- Annual maintenance (helpdesk and support) 2. Online Support Center ticketing system, 8:00am - 6:00pm 3. EST, Monday - Friday, excluding federal holidays. 4. Onsite support trip to JFSC library in Norfolk, VA. Open Market INSTRUCTIONS TO QUOTERS 1. Quotes must be submitted via SEWP Auction by 1:00 PM, August 30th, 2022 2. Questions must be submitted via SEWP Auction by 10:00 AM, August 29th, 2022 4. Please provide the unit prices for each item quoted