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VENDOR TO PROVIDE MAINTENANCE AND SUPPORT FOR INTUITION PACKAGE HARDWARE WARRANTY AND SUPPORT EXCLUDED INCLUDES: VOLUME PRO CO- PROCESSING BOARD WARRANTY AND SUPPORT, SOFTWARE PHONE AND REMOTE ACCESS ... VENDOR TO PROVIDE MAINTENANCE AND SUPPORT FOR INTUITION PACKAGE HARDWARE WARRANTY AND SUPPORT EXCLUDED INCLUDES: VOLUME PRO CO- PROCESSING BOARD WARRANTY AND SUPPORT, SOFTWARE PHONE AND REMOTE ACCESS CLINICAL AND TECHNICAL SUPPORT, ON SITE EMERGENCY SERVICE, ONGOING SOFTWARE UPDATES TO THE PURCHASESS FUNCTIONALITY VENDOR WILL PROVIDE FULL MAINTENANCE SUPPORT FOR THE ITEMS LISTED IN AND ALL SUPPORT ITEMS/COMPONENTS. IT SHALL INCLUDE ALL SYSTEMS SUBSYSTEM COMPONENTS, AND ASSEMBLIES. ALL MAINTENANCE PROVISIONS SHALL APPLY TO HARDWARE, FIRMWARE, AND SOFTWARE, AS APPROPRIATE , UNLESS OTHERWISE STATED. THE YEARLY MAINTENANCE QUOTE ALSO INCLUDES: THE EXISTING iNTUITION GOLD SUITE SOLD ON AGREEMENT AQ35391 SERIAL NUMBER BLT8HH2 AND LICENSE NUMBER UH9966. 1. COMPUTER HARDWARE WARRANTY REPLACEMENT AND SUPPORT 2. VOLUME PRO CO-PROCESSING BOARD WARRANTY REPLACEMENT AND SUPPORT 3. SOFTWARE PHONE AND REMOTE ACCESS CLINICAL AND TECHNICAL SUPPORT 4. ONGOING SOFTWARE UPDATES TO THE PURCHASED FUNCTIONALITY