Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

DHACA HCD-W intends to award a single 8(a) set-aside contract for Integrated Referral Management and Appointing Center (IRMAC) services, including centralized Patient Appointing Services, Referral Management Services, and Clear and Legible Report accountability Services for Defense Health Network Indo-Pacific Military Treatment Facilities in Hawaii and the Pacific Northwest. The award is for non-personal services under NAICS 561110 with a $12.5 million size standard, and offerors must be eligible for an 8(a) award at the time of award, estimated no earlier than November 23, 2026. A GAO protest is in progress with an expected resolution date of November 23, 2026, and contract award will be withheld pending disposition and made no earlier than that date. Place of performance is To Be Determined, but services will be provided by phone and electronic communication from a location within 25 miles of any Military Treatment Facility within the United States. The period of performance includes a transition period from December 1, 2026 to February 28, 2027, a base period from March 1, 2027 to September 30, 2027, and four option periods extending through March 31, 2031, with the contract awarded to the best-value offeror.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

The Defense Health Agency intends to award a single 8(a) set-aside contract for Integrated Referral Management and Appointing Center services—centralized Patient Appointing Services, Referral Management Services, and Clear and Legible Report accountability Services—for Defense Health Network Indo-Pacific Military Treatment Facilities in Hawaii and the Pacific Northwest. Offerors must be eligible to receive an 8(a) contract at time of award, estimated no earlier than November 23, 2026, and 8(a) Program graduates are not eligible. A GAO protest is in progress, so the government intends to proceed with the solicitation but will withhold contract award pending disposition, expected to resolve by November 23, 2026. Place of performance is to be determined, with services provided via phone and electronic communication from a location within 25 miles of any Military Treatment Facility within the United States. The period of performance includes a transition period from December 1, 2026, to February 28, 2027; a base period from March 1, 2027, to September 30, 2027; and option periods through March 31, 2031, including a 52.217-8 extension.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

DHACA HCD-W intends to award a single 8(a) set-aside contract for Integrated Referral Management and Appointing Center services, covering centralized patient appointing, referral management, and clear/legible report accountability for Defense Health Network Indo-Pacific MTFs in Hawaii and the Pacific Northwest; offerors must be 8(a)-eligible at award and 8(a) graduates are not eligible. Performance location is to be determined, with services delivered by phone and electronic communication from a location within 25 miles of any Military Treatment Facility in the United States, and wage determinations referenced for Honolulu County HI, Pierce and Kitsap Counties WA, San Diego County CA, and Arlington County VA. The period of performance includes a transition period from 1 December 2026 to 28 February 2027, a base period from 1 March 2027 to 30 September 2027, and four option periods extending through 31 March 2031 via the 52.217-8 extension. A GAO protest is pending with an expected resolution date of 23 November 2026, and award will be withheld pending disposition and made no earlier than 23 November 2026. The solicitation has been amended multiple times, including PWS revisions, evaluation factor/page-limit changes, updated price sheet and incumbent/data attachments, and a requirement for offerors to submit proposed performance locations for wage determination purposes.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given

Links (0)

Attachments (16)

Document
Size
Access
Updated
HT941026R2001_Questions_Answers_22 SEP 2026.pdf
706.69 KB
Public
Sep 22, 2026
HT941026R2001_Questions _Answers_10 SEP 2026.pdf (deleted on Sep 22, 2026)
708.04 KB
Public
Sep 10, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 5.pdf (deleted on Sep 22, 2026)
561.07 KB
Public
Sep 10, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 6.pdf
1.01 MB
Public
Sep 22, 2026
Attachment 1 - IRMAC PERFORMANCE WORK STATEMENT - Amendment 6.pdf
859.3 KB
Public
Sep 22, 2026
Attachment 1 - IRMAC PERFORMANCE WORK STATEMENT - Amendment 5.pdf (deleted on Sep 22, 2026)
862.07 KB
Public
Sep 10, 2026
Attachment 1 - PWS Exhibit B - Example Primary Care Appointing Criteria.xlsx
41.42 KB
Public
May 21, 2026
Attachment 1- PWS Exhibit C - Example Specialty Care Appt Criteria.xlsx
37.24 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit D - Example Referral Guideline.xlsx
38.11 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit E - Example Performance Report Formats.pptx
1.36 MB
Public
May 21, 2026
Attachment 1 - PWS Exhibit G - MTF Specialty Referral Notification Letter.pdf
62.42 KB
Public
May 21, 2026
Attachment 2 - Past Performance Questionnaire- Amendment 4.docx
34.43 KB
Public
Aug 27, 2026
Attachment 3 - Past Performance Summary Sheet.docx
25.68 KB
Public
May 21, 2026
Attachment 4- Price Sheet- Amendment 4.xlsx
23.41 KB
Public
Aug 27, 2026
Attachment 5- Incumbent Information and PHIRMAC Data- Amendment 5.pdf
304.81 KB
Public
Sep 10, 2026
RFP HT941026R2001- Certification Form - Amendment 4.docx
23.37 KB
Public
Aug 27, 2026


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

The Defense Health Agency intends to award a single

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given

Links (0)

Attachments (17)

Document
Size
Access
Updated
HT941026R2001_Questions _Answers_10 SEP 2026.pdf
708.04 KB
Public
Sep 10, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 5.pdf
561.07 KB
Public
Sep 10, 2026
Attachment 1 - IRMAC PERFORMANCE WORK STATEMENT - Amendment 5.pdf
862.07 KB
Public
Sep 10, 2026
HT941026R2001_Questions _Answers_27 AUG 2026.pdf (deleted on Sep 10, 2026)
519.45 KB
Public
Aug 27, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 4.pdf (deleted on Sep 10, 2026)
564.43 KB
Public
Aug 27, 2026
Attachment 1 - IRMAC PERFORMANCE WORK STATEMENT - Amendment 4.pdf (deleted on Sep 10, 2026)
859.11 KB
Public
Aug 27, 2026
Attachment 1 - PWS Exhibit B - Example Primary Care Appointing Criteria.xlsx
41.42 KB
Public
May 21, 2026
Attachment 1- PWS Exhibit C - Example Specialty Care Appt Criteria.xlsx
37.24 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit D - Example Referral Guideline.xlsx
38.11 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit E - Example Performance Report Formats.pptx
1.36 MB
Public
May 21, 2026
Attachment 1 - PWS Exhibit G - MTF Specialty Referral Notification Letter.pdf
62.42 KB
Public
May 21, 2026
Attachment 2 - Past Performance Questionnaire- Amendment 4.docx
34.43 KB
Public
Aug 27, 2026
Attachment 3 - Past Performance Summary Sheet.docx
25.68 KB
Public
May 21, 2026
Attachment 4- Price Sheet- Amendment 4.xlsx
23.41 KB
Public
Aug 27, 2026
Attachment 5- Incumbent Information and PHIRMAC Data- Amendment 4.pdf (deleted on Sep 10, 2026)
242.66 KB
Public
Aug 27, 2026
Attachment 5- Incumbent Information and PHIRMAC Data- Amendment 5.pdf
304.81 KB
Public
Sep 10, 2026
RFP HT941026R2001- Certification Form - Amendment 4.docx
23.37 KB
Public
Aug 27, 2026


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

This opportunity is an 8(a) set-aside contract for Integrated Referral Management and Appointing Center (IRMAC) services supporting Defense Health Network Indo-Pacific military treatment facilities in Hawaii and the Pacific Northwest. Services include patient appointing, referral management, and clear/legible report accountability, and must be performed via phone or electronic means from a location within 25 miles of any U.S. military treatment facility. The period of performance includes a transition period (December 1, 2026 – February 28, 2027), a base period (March 1, 2027 – September 30, 2027), and four option periods through March 31, 2031. Award is anticipated around September 30, 2026, but a pending GAO protest with an expected resolution on November 23, 2026 means award will be withheld until no earlier than that date. The NAICS code is 561110 with a $12.5 million size standard.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given

Links (0)

Attachments (20)

Document
Size
Access
Updated
HT941026R2001_Questions _Answers_27 AUG 2026.pdf
519.45 KB
Public
Aug 27, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 4.pdf
564.43 KB
Public
Aug 27, 2026
Attachment 1 - IRMAC PERFORMANCE WORK STATEMENT - Amendment 4.pdf
859.11 KB
Public
Aug 27, 2026
Combined Synopsis Solicitation - HT941026R2001 - Amendment 3.pdf (deleted on Aug 27, 2026)
495.83 KB
Public
Aug 11, 2026
HT941026R2001_Questions_Answers.pdf (deleted on Aug 27, 2026)
289.82 KB
Public
Jul 21, 2026
RFP HT941026R2001- Certification Form.docx (deleted on Aug 27, 2026)
23.46 KB
Public
May 21, 2026
Attachment 1 - PERFORMANCE WORK STATEMENT (PWS).pdf (deleted on Aug 27, 2026)
504.63 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit B - Example Primary Care Appointing Criteria.xlsx
41.42 KB
Public
May 21, 2026
Attachment 1- PWS Exhibit C - Example Specialty Care Appt Criteria.xlsx
37.24 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit D - Example Referral Guideline.xlsx
38.11 KB
Public
May 21, 2026
Attachment 1 - PWS Exhibit E - Example Performance Report Formats.pptx
1.36 MB
Public
May 21, 2026
Attachment 1 - PWS Exhibit G - MTF Specialty Referral Notification Letter.pdf
62.42 KB
Public
May 21, 2026
Attachment 2 - Past Performance Questionnaire.docx (deleted on Aug 27, 2026)
33.36 KB
Public
May 21, 2026
Attachment 2 - Past Performance Questionnaire- Amendment 4.docx
34.43 KB
Public
Aug 27, 2026
Attachment 3 - Past Performance Summary Sheet.docx
25.68 KB
Public
May 21, 2026
Attachment 4- Price Sheet- Amendment 3.xlsx (deleted on Aug 27, 2026)
23.47 KB
Public
Aug 11, 2026
Attachment 5- Incumbent Information and PHIRMAC Data.docx (deleted on Aug 27, 2026)
19.87 KB
Public
May 21, 2026
Attachment 4- Price Sheet- Amendment 4.xlsx
23.41 KB
Public
Aug 27, 2026
Attachment 5- Incumbent Information and PHIRMAC Data- Amendment 4.pdf
242.66 KB
Public
Aug 27, 2026
RFP HT941026R2001- Certification Form - Amendment 4.docx
23.37 KB
Public
Aug 27, 2026


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

The Defense Health Agency intends to award a single contract for Integrated Referral Management and Appointing Center (IRMAC) services, covering patient appointing, referral management, and clear/legible report accountability for military treatment facilities in Hawaii and the Pacific Northwest. This is an 8(a) set-aside procurement with NAICS code 561110 and a $12.5 million size standard. Services will be performed remotely via phone and electronic communication from a location within 25 miles of any U.S. military treatment facility. The period of performance begins 1 December 2026, with a base period through 28 February 2027 and five option periods extending to 31 March 2031; contract award is estimated for 30 September 2026. No budget amount is specified in the description.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

Inactive 8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

**30 July 2026- Please be advised that the solicitation is currently on hold due to a pending protest. The deadline for submissions will be updated upon resolution of this matter.** **21 July 2026 - I...

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   SPECIALIZED MEDICAL SUPPORT
LOCATION:

Links ()

Attachments ()


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

Inactive 8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

**21 July 2026 - Intial round of quesitons and answers posted. Another round of questions recieved before the deadline with answers will be posted after 24 July 2026. No changes to proposal due date. ...

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   SPECIALIZED MEDICAL SUPPORT
LOCATION:

Links ()

Attachments ()


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

This is an 8(a) set-aside contract for Integrated Referral Management and Appointing Center (IRMAC) services, supporting Defense Health Network Military Treatment Facilities in Hawaii and the Pacific Northwest. The contract award is estimated for 30 September 2026, with a base period from 1 October 2026 through 31 December 2026, followed by five option periods ending 31 March 2031. Services must be performed via phone and electronic communication from a location within 25 miles of any U.S. Military Treatment Facility. The NAICS code is 561110, with a $12.5 million size standard. No specific budget amount is provided.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

This is an 8(a) set-aside contract for Integrated Referral Management and Appointing Center (IRMAC) services, supporting Military Treatment Facilities in Hawaii and the Pacific Northwest. The contract awardee will provide non-personal services including patient appointing, referral management, and clear report accountability. Performance must occur via phone and electronic communication from a location within 25 miles of any U.S. Military Treatment Facility. The period of performance includes a base period from October 1, 2026, to December 31, 2026, with five option periods extending through March 31, 2031. The applicable NAICS code is 561110, with a size standard of $12.5 million.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT
LOCATION: Not Given
Primary Contact
Nicole Ventinilla
Not Given
Alt Contact
Renier Valdez
Not Given


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

Inactive 8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

**RFP HT941026R2001 Amendment 001- This amendment is issued to notify potentially interested parties that an appeal of the North American Industry Classification System (NAICS) code designated in this...

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   SPECIALIZED MEDICAL SUPPORT
LOCATION:

Links ()

Attachments ()


Data sourced from SAM.gov. View Official Posting »

Integrated Referral Management and Appointing Center (IRMAC) Services

8(a) Set-Aside (FAR 19.8)
Notice ID:HT941026R2001

This is an 8(a) set-aside contract for non-personal Integrated Referral Management and Appointing Center (IRMAC) services, supporting Defense Health Network Military Treatment Facilities in Hawaii and the Pacific Northwest. Services include centralized patient appointing, referral management, and report accountability, performed via phone and electronic communication. The place of performance must be within 25 miles of any U.S. Military Treatment Facility. The estimated award date is 17 August 2026, with a base period starting 30 September 2026 and running through 29 June 2031, including five option periods. No specific budget amount is provided.

Department/Ind.Agency Subtier Office
DEPT OF DEFENSE DEFENSE HEALTH AGENCY (DHA) DEFENSE HEALTH AGENCY
  PSC   Q701 SPECIALIZED MEDICAL SUPPORT


Data sourced from SAM.gov. View Official Posting »