Inactive

UPDATE (July 11, 2023): Q&As are posted for review. Please see Customer X POD 1 - HT003823SC0001 - QA 7-11. UPDATE (July 5, 2023): The proposal due date has been extended to July 11, 2023 @ 1600 ET. P... UPDATE (July 11, 2023): Q&As are posted for review. Please see Customer X POD 1 - HT003823SC0001 - QA 7-11. UPDATE (July 5, 2023): The proposal due date has been extended to July 11, 2023 @ 1600 ET. Please see POD 23-001 Solicitation FINAL_Revised 7-5 for the updated Milestone. UPDATE (June 30, 2023): The first round of Q&As are posted for review. Additional Q&As may be posted next week. The proposal due date has not changed at this time. UPDATE (June 20, 2023): The CSO and Pod #1 are released for solicitation. Any questions concerning the Pod #1 should be sent to Dominique Brown no later than June 26th, 2023 by 4:00 EST. UPDATE (June 16, 2023): The CSO and Pod #1 will be released early next week. The estimated posting date is June 20th or 21st. UPDATE (June 2, 2023): CSO Attachment 2 and Pod #1 Attachment 1 have been posted. UPDATE (May 30, 2023): A second draft version of the CSO and first Pod have been posted for review and comment. Some of the attachments are still being drafted but ones that are complete have been posted. We anticipate posting the rest of the attachments as soon as they are available. Comments on the draft documents are due by June 5th, 2020 at 4:30 PM CST. Please utilize the excel spreadsheet to submit comments on the draft documents. There is a separate tab for each document as well as a tab for General comments for the Government to consider. In order to maintain an accelerated milestone schedule, the Government does not plan to post Questions and Answers. The Government will review comments submitted to continue to develop the CSO and Pod offering. If the Government determines there is an area of the draft CSO or Pod which is not clear to a large segment of Industry, we will post communications to provide clarity or seek more feedback. UPDATE (May 22, 2023): Attachment 1 of the draft CSO is posted. UPDATE (May 12, 2023): Draft CSO and Draft Pod #1 Solicitation are posted for review. Comments can be provided via HIVE HUB link below. PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization’s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications. CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. CustomerX will be released as a Commercial Solution Opening. Additional information can be found at: https://connect.bidscale.com/hive-hub DHMS-Contracting Division (CD) is not seeking or accepting unsolicited proposals for this requirement. This notice should not be construed as a commitment of any type by the Government to take or not take any action. Please note DHMS-CD will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this synopsis.