Inactive

6 August 2024 Update For the purposes of this request for information (RFI), DHMSM is assessing Industry inputs in establishing What is an accurate timeline for migrating an EHR the size/complexity of... 6 August 2024 Update For the purposes of this request for information (RFI), DHMSM is assessing Industry inputs in establishing What is an accurate timeline for migrating an EHR the size/complexity of MHS Genesis from On Premises Hosting to the Cloud? and any best commercial practices or comments related to Cloud Migration. Instructions for Submission RFI respondents are encouraged to provide a response and comments to the question above. Responses and comments may be utilized in the development of additions or modification to future DHMSM Draft RFPs. DHMSM requests that responses to the RFI be submitted to the POC identified below by 14AUG 2024. Please keep responses for the above questions to no more than 1 page (or 2 PowerPoint Slides). Please send all submitals to dha-dhms-cd@health.mil. Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material. The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data. RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information. •Boston Consulting Group (BCG) •Swing Tide •Andrew Morgan Consulting, LLC •Greenlight Analytic, LLC •Itero Group, LLC This RFI is not a solicitation. This RFI is for planning purposes only. It does not constitute an RFP or a promise to issue an RFP in the future. This RFI does not commit the Government to contract for any supply or service whatsoever. Further, DHMSM is not seeking proposals at this time, and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense. Participation is not mandatory or required; participation or response to this RFI is not a prerequisite for any future procurement activities. 9 July 2024 Update Due to a significant amount of interest regarding the previous posting, we will host a second Industry Day on 29 July 2024 in addition to the Industry Day on 23 July 2024. Participants who initially responded have already been notified of their time slots for each respective day and we will not consider any new respondents at this time. Thank you to all who have responded to the request on 27 June 2024. 27 June 2024 With MHS GENESIS’s full deployment completed, DHMSM’s focus changes from deployment to capability support. During capability support, DHMSM will focus on optimizing the current solution as well as continuous capability delivery that lead to a delightful end user experience. DHMSM evaluated its original guiding principle and updated several of the guiding principles focused on end user experience. Below are the Guiding principles: Maximizing value through business process reengineering, adoption, and implementation over technology Provide timely and complete communication, training, and tools to ensure optimal stakeholder experience. Enable full patient engagement in their health by prioritizing their User Experience Enhance patient safety through solutions that reduce harm, improve care, reduce waste, and improve efficiency. Key values to support the above guiding principles: Value from use defined as the optimization of the solution to provide maximum benefits from the solution (e.g., performance and adoption) to end users and patients. Key components of value are the performance of the solution, its user adoption, and its cost. Enhanced end user experience Challenges: User adoption remains a challenge When end users (providers, technicians, etc.) move from one base to another, training is redone prior to receiving access to the system Approximately 30% of users are new to the military Users are world wide Users learn differently Ensure competency The Government is seeking innovative considerations from industry that address the above guiding principles, key values, and challenges in order to improve performance, increase adoption, and reduce cost to the Government. Discuss any synergies that can be gained by the innovative recommendations (e.g. synergies with help desk or knowledge management). The attached presentation (Industry Engagement 23 July 2024) provides instructions on how to request a 25-minute time slot on July 23, 2024 to provide your recommendations and considerations to the Government. This will be limited to up to 14 individual companies. The first fourteen (14) respondents will receive invites. If more companies than 14 individual companies request time to present, the Government will consider an additional session later in July 2024 with the additional companies. Meeting invites will be provided to companies no later than July 10, 2024 close of business. ------------------------------------------------------------------------------------------------------------------------------------------------------------------- 14 Mar 2024 Although a day late, the updated risk assessment is attached (document name is Attachment 1_Risk Analysis_Update_14MAR2024) for an additional review cycle with industry. All udpates to the risk assessment are in red font. Please submit responses no later than March 22nd at 5:00pm to: dha.ncr.peo-ipo.mbx.dhms-enablers@health.mil In the submission please include: •Cover Page: Include Company Name, Cage Code, Sam Unique Entity ID (UEI), small business concern (if applicable), document name as part of the submission, permission/ rejection of release of “proprietary information” to identified subcontractors Risk Analysis: Provide completed Attachment 1 – Risk Analysis_Update_14MAR2024 Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material. The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data. RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information. •Boston Consulting Group (BCG) •Swing Tide •Andrew Morgan Consulting, LLC •Greenlight Analytic, LLC •Itero Group, LLC -------------------------------------------------------------------------------------------------------------- 7 March 2024 Update Good afternoon, although it was anticipated to have an updated Risk Assessment released today, the review was just completed and updates will be provided no later than Wednesday March 13, 2024. 13 Feb 2024 Update As promised, but a day late, there are questions and answers provided from the 8 Feb 2024 industry engagement (document name Health Care Delivery Solutions (MHS GENESIS)_Industry Engagement Q_A_8 Feb 2024_Final.pdf). Additional questions were received via email. Those questions are included in the attachment (Health Care Delivery Solutions (MHS GENESIS)_Industry Engagement Q_A_8 Feb 2024_Final.pdf) starting at question #19. An update to the Risk Analysis Industry Engagment is also provided. Specifically slide # 27 is updated (see red font) and slides 28 and 29 are new. (document name: Risk Analysis Industry Engagement_13Feb2024.pdf). Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material. The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data. RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information. •Boston Consulting Group (BCG) •Swing Tide •Andrew Morgan Consulting, LLC •Greenlight Analytic, LLC •Itero Group, LLC ------------------------------------------------------------------------------------------------------------------------------------------------ 8 Feb 2024 Update Thank you all who attended today's engagement. This allowed the Government to review the documentation posted to Sam.gov and provide any clarifications relevant to that information and request. The Government intends to post the questions and answers discussed during today's engagement on Monday, Feb 12, 2024. If there are any additional questions that seek clarification from the Government's request, please send those to the email address: dha.ncr.peo-ipo.mbx.dhms-enablers@health.mil. All relevant questions received by Friday Feb 9, 2024 11:30 AM eastern standard time will be answered and posted as part of the questions and answers updated scheduled for Monday, Feb 12, 2024. ------------------------------------------------------------------------------------------------------------------------------------------------------------------- 5 Feb 2024 Update Thank you to all who have responded to the intial request. Attachments are provided to support the Government's request for risk analysis. Emails will be sent by COB Feb 6, 2024 with instructions to those who have responded. --------------------------------------------------------------------------------------------------- The Department of Defense (DoD) Healthcare Management System Modernization (DHMSM) program was established to acquire and field a configurable and scalable modernized Electronic Health Record (EHR) System to replace DoD legacy healthcare systems with an Off-the-Shelf (OTS) EHR system that enables improved sustainability, flexibility, interoperability, and improved continuity of care. In support of this mission, the DHMSM Program acquired an integrated inpatient/outpatient EHR solution known as Military Health Systems (MHS) GENESIS® that allows for access to and sharing of common data, common user interfaces, common workflows, and common business rules to the greatest extent possible. DHMSM’s responsibilities have expanded significantly since it was established in 2013. As MHS GENESIS has identified other areas of transformation, the department chartered DHMSM to support an expanded portfolio of products, and it now manages several clinical applications to support MHS GENESIS patients through the full continuum of care. As the current contract comes to a close and given the growth of DHMSM over the past 10 years, Defense Healthcare Management Systems – Contracting Division (DHMS-CD), in partnership with the Defense Healthcare Management Systems – Program Executive Office, is requesting industry to provide input to DHMS-CD that will assist in the development of the contract strategy. Furthermore, MHS GENESIS will be referred to as Health Care Delivery Solutions hereafter. DHMS-CD will release a request with information, as part of this post, to support a “risk analysis” no later than February 5, 2024. This information will be used to support the development of the contract strategy. The provided information may require additional explanation. DHMS-CD would like to have an in-person 2-hour (0900-1100) session on February 8, 2024 to discuss the Release of the Information (RFI) and answer questions in relation to this request. The in-person meeting will occur in Rosslyn, VA. Knowing this is short notice request for an in-person meeting, the Government is amenable to conducting the meeting virtually or at a later date. Please provide the following feedback via email to dha.ncr.peo-ipo.mbx.dhms-enablers@health.mil no later than February 5, 2024 at 10:00 AM Eastern Standard Time (EST): Company Name Point of Contact (to include email): Meeting Preference: In-Person or Virtual Date: February 8, 2024 or an alternate date within a 5 business day window DHMS-CD is not seeking or accepting unsolicited proposals at this time. This notice should not be construed as a commitment of any type by the Government to take or not take any action. Please note DHMS-CD will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this request.