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CART SERVICES DFAS-COLUMBUS REQUEST FOR QUOTES (RFQ) NO: HQ0423-21-R-0011 This is a combined synopsis/solicitation (RFQ) for the purchase of obtaining Communication Access Realtime Translation Service... CART SERVICES DFAS-COLUMBUS REQUEST FOR QUOTES (RFQ) NO: HQ0423-21-R-0011 This is a combined synopsis/solicitation (RFQ) for the purchase of obtaining Communication Access Realtime Translation Services (hereinafter referred to as CART) for the deaf and hard of hearing employees on an as needed basis at Defense Finance and Accounting Service (DFAS) in Columbus, Ohio in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued. Under FAR Part 13 the Government intends to award a single Labor Hour (LH) contract for a base and three option-year periods under NAICS code 541930. NOTE: Due to the need to coordinate requirements with limited notice and utilizing local captionists, only service providers with scheduling staff located within the state of Ohio will be considered for award. SOLICITATION CLOSING DATE: All quotes must be received by 10 am (Eastern), January 8, 2021. Preferred delivery method for submission of your quote is via email: Anthony.m.svab2.civ@mail.mil. Quotes shall include at a minimum, in addition to the items listed in the section Basis for Award below, the following: Unit price per hour (per captionist) based on estimated 115 total hours of on-site services and 110 total hours of remote services for the base year and each of the three option year periods. Vendor Contact Name, Phone Number and Email Address Company Cage Code or DUNS Number Tax Identification Number Business Size: Small/Large/Other: _______________ List any Acceptance Criteria: All or none basis. List of Attachments: Performance Work Statement (PWS), Schedule of Items, Full Text. **Please see the attached Schedule of Items Table. Please utilize this schedule when submitting your quote. Failure to use the attached schedule will result in your quote NOT being considered for award. ** **Please complete the provisions FAR 52.204-24 and 52.204-26 fill-in sheet that is found on Page 1 & 2 on the document entitled “FULL TEXT.” Failure to return a complete version of this provision will result in your quote NOT being considered for award.** IMPORTANT REMINDER: Prior to submission of quote, please verify your registration is current and active via the System for Award Management (SAM): https://www.sam.gov/portal/public/SAM/. DESCRIPTION: Defense Finance and Accounting Service (DFAS) requires CART services on an as needed basis as described in the Performance Work Statement (attached separately). Item 0001: CART Services as described in the Performance Work Statement. Quantity = Estimated 115 hours of on-site services provided on an as-needed basis during the base year period of performance. Unit price shall be provided per captionist per hour. Item 0002: CART Services as described in the Performance Work Statement. Quantity = Estimated 100 hours of remote services provided on an as-needed basis during the base year period of performance. Unit price shall be provided per captionist per hour. Item 0003: CART Services as described in the Performance Work Statement. Quantity = Estimated 115 hours of on-site services provided on an as-needed basis during the first option year period of performance. Unit price shall be provided per captionist per hour. Item 0004: CART Services as described in the Performance Work Statement. Quantity = Estimated 100 hours of remote services provided on an as-needed basis during the first option year period of performance. Unit price shall be provided per captionist per hour. Item 0005: CART Services as described in the Performance Work Statement. Quantity = Estimated 115 hours of on-site services provided on an as-needed basis during the second option year period of performance. Unit price shall be provided per captionist per hour. Item 0006: CART Services as described in the Performance Work Statement. Quantity = Estimated 100 hours of remote services provided on an as-needed basis during the second option year period of performance. Unit price shall be provided per captionist per hour. Item 0007 CART Services as described in the Performance Work Statement. Quantity = Estimated 115 hours of on-site services provided on an as-needed basis during the third option year period of performance. Unit price shall be provided per captionist per hour. Item 0008 CART Services as described in the Performance Work Statement. Quantity = Estimated 100 hours of remote services provided on an as-needed basis during the third option year period of performance. Unit price shall be provided per captionist per hour. Note: Please see attached Schedule of Items for reference on how to quote above listed items. Place of Performance, Inspection and Acceptance: will be on-site at Defense Finance and Accounting Service 3990 E Broad St, Columbus, OH 43213. Though the location specified above will be the primary place of performance, services may also be required for DFAS-sponsored events at offsite locations in the metro Columbus region. Period of Performance: This contract will be established for a one (1) year* base period with three (3) one-year option periods. (*From date of award.) BASIS FOR AWARD: The Government will award a contract resulting from this announcement to the responsible quoter whose quote conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Special consideration will be given to HUBZone businesses in accordance with FAR 52.219-4. DFAS reserves the right to issue an order to a vendor for reasons other than the lowest price. To permit a thorough and effective evaluation, the quote should be as concise, complete and clear as possible so as to permit the Government to make evaluation of the quote without further information being required from the quoter. Inclusion of any important consideration not covered by this request is encouraged. The Government reserves the right to make a determination whether a quote is acceptable or unacceptable solely on the basis of the information submitted and proceed without requesting additional information. Therefore, each response should be submitted in the most favorable terms satisfying the RFQ requirement. The following factors shall be used to evaluate quotes: past performance, key personnel, and price. The following should be addressed in your quote: Factor 1 – Past Performance The provided information should be for relevant past performance within the last three (3) years and clearly demonstrate the contractor’s ability to provide certified interpreters, customer satisfaction, effective scheduling and communication, including accuracy of invoices. Quoters shall furnish at least three (3) references, but no more than five (5), regarding the quoter’s past performance which shall include current point of contact information. The information submitted should reflect an experience in similar type of scope and complexity to the solicited work. For contracts that are currently being performed, the vendor must have performed at least six months of service for the contract to be considered. Furnish the following information for each contract referenced: (1) Company/Division name (2) Description of Service (3) Contracting Agency/Customer (4) Contract Number (5) Contract Dollar Value (6) Period of Performance (7) Verified, up-to-date name, address, email and phone number of the contracting officer/POC (8) Comments regarding compliance with contract terms and conditions (9) Comments regarding any known performance deemed unacceptable to the customer, or not in accordance with the contract terms and conditions. (10) Explanation why the project is relevant to the solicited work. Preference will be given to quoters who have provided similar services at a DFAS Government installation or familiarity with Government finance and accounting operations. Nondisclosure of applicable past performance information, which may reflect poorly upon the Quoter’s capability, will be considered accordingly. Factor 2 – Key Personnel Provide supporting documents demonstrating contractor’s designated scheduling staff is located within the state of Ohio. Factor 3 – Price The provided information should clearly identify the unit price per hour per captionist for the base year and three (3) one-year option periods as described above. A pricing and Contractor information spreadsheet has been included as a separate attachment titled Schedule of Items Table to assist with submission of pricing for your convenience. EVALUATION OF THESE FACTORS The award shall be made to the responsible vendor whose quotation represents the best value to the Government, where non-price factors are more important than price factors. The Government may reject any or all quotations if such action is in the public interest; accept a quotation other than the lowest priced quotation; and waive informalities and minor irregularities in quotations received. Order of Importance: Factor 1 – Past Performance is more important than Factor 2 - Key Personnel and when combined, Factors 1 and 2 are more important than Factor 3 – Price. However, the importance of price will increase if quotations are rated and considered essentially equal in terms of non-price factors. OPTIONS: Inclusive of any potential extensions in accordance with FAR 52.217-8, options years will be evaluated at time of award. (Ref FAR 52.217-5) The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s). INVOICES: Shall be submitted via Wide Area Workflow (WAWF) to a WAWF acceptor that will be identified in the resulting contract. Reference DFAR Clause 252.232-7006. PROVISIONS AND CLAUSES: The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2021-02. The Government intends to include the following FAR and DFARS clauses and provisions, either by reference or in full text in the resulting award. NOTE: The FAR and DFARS clauses may be accessed in full text at https://www.acquisition.gov/. Provisions by Reference: FAR 52.212-1 Instruction to Offerors – Commercial Items (DEVIATION 2018-O0018) (JUN 2020) FAR 52.212-3 Alt. I Offeror Representation and Certifications – Commercial Items Alternate I (NOV 2020) FAR 52.216-31 Time-and-Materials/Labor Hour Proposal Requirements-Commercial Item Acquisition (FEB 2007) FAR 52.217-5 Evaluation of Options (JUL 1990) DFARS 252.203-7005 Representation Relating to Compensation of Former DoD Officials (NOV 2011) DFARS 252.204-7008 Compliance With Safeguarding Covered Defenses Information Controls (OCT 2016) Clauses by Reference: FAR 52.212-4 Alt. I Contract Terms and Conditions - Commercial Items Alternate I (JAN 2017)) FAR 52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns (DEVIATION 2020-O00008) (MAR 2020) FAR 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (DEC 2013) FAR 52.253-1 Computer Generated Form (JAN 1991) DFARS 252.201-7000 Contracting Officer’s Representative (DEC 1991) DFARS 252.203-7000 Requirements Relating to Compensation of Former DoD Officials (SEP 2011) DFARS 252.203-7002 Requirement to Inform Employees of Whistleblower Rights (SEP 2013) DFARS 252.204-7006 Billing Instructions (OCT 2016) DFARS 252.204-7012 Safeguarding of Unclassified Controlled Technical Information (OCT 2016) DFARS 252.204-7015 Disclosure of Information to Litigation Support Contractors (MAY 2016) DFARS 252.209-7999 Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction under any Federal Law (Deviation) (JAN 2012) DFAR 252.232-7003 Electronic Submission of Payment Requests (DEC 2018) DFAR 252.232-7006 Wide Area WorkFlow Payment Instructions (DEC 2018) DFAR 252.232-7010 Levies on Contract Payments (DEC 2006) DFARS 252.237-7010 Prohibition on Interrogation of Detainees by Contractor Personnel (JUN 2013) DFARS 252.244-7000 Subcontracts for Commercial Items (OCT 2020) Provisions/Clauses by Full Text (Attached Separately): FAR 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (OCT 2020) FAR 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (AUG 2020) FAR 52.204-26 Covered Telecommunications Equipment or Services – Representation (OCT 2020) FAR 52.212-5 Contract Terms and Conditions Required to Implement Statues of Executive Orders - Commercial Items (NOV 2020) FAR 52.217-8 Option to Extend Services (NOV 1999) FAR 52.217-9 Option to Extend the Term of the Contract (MAR 2000) FAR 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998) FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998) FAR 52.252-5 Authorized Deviations in Provisions (NOV 2020) FAR 52.252-6 Authorized Deviations in Clauses (NOV 2020) WAGE DETERMINATION: The Service Contract Act of 1965, as amended, applies to this acquisition, per the Federal Acquisition Regulation (FAR) clauses that have been incorporated by reference (FAR 52.212-5). Wage Determination No 2015-4729, Revision No 13, dated 05/06/2020 is applicable to this solicitation and may be viewed at https://beta.sam.gov/. QUESTIONS AND INQUIRIES CONCERNING THIS RFQ: All questions and inquiries concerning any aspect of this announcement must be submitted in writing to anthony.m.svab2.civ@mail.mil for clarification sufficiently in advance of the deadline of receipt of the quote to get an answer in time to meet that deadline. Telephone requests will not be honored. The Government’s response to inquiries will be made in writing. Any resulting additions, deletions or changes to the RFQ will be made by issuances of a formal amendment. Quoters are instructed specifically to contact only the issuing contract office in connection with any aspect of this requirement prior to contract award. PLEASE NOTE: A quotation does not constitute an award; therefore, an obligation to your company is not official until you receive a purchase order for this service.