The government intends to award a sole-source contract to BMC Software, Inc. for their proprietary Helix ITSM platform, a FedRAMP Moderate-authorized SaaS solution to replace an existing on-premises system. The requirement includes licenses, implementation, and training to support enterprise service management. Interested parties must submit proposals within five days of this notice's publication to be considered for a potential competitive procurement. No budget amount is specified. The location for performance is not explicitly stated, but the platform will support the National Defense University (NDU).