This requirement is for operating, maintaining, and upgrading Microsoft SharePoint and Dynamic CRM platforms on both NIPR-Net and SIPR-Net to host mission applications and collaboration tools. The contractor will provide dedicated internal support and a customer service model, with the end goal of delivering a certified, highly available, and scalable service. A key task involves examining and rationalizing existing content for potential migration to future environments. Performance of services will be in support of the National Capitol Region (NCR). No specific budget or non-bid timelines are detailed in the description.