The Defense Human Resources Activity is conducting market research to identify vendors capable of providing Safe Helpline services, currently performed by RAINN. This is not a formal solicitation, and the government will not accept proposals or reimburse submission costs. The proposed NAICS code is 624190, with a $16 million size standard, and interested parties must be registered in SAM. Services must include 24/7/365 global support via online chat, telephone, texting, mobile app, and group chat, delivered through a secure SaaS platform with trauma-informed design. No budget, submission timeline, or performance location are specified.