Inactive Total Small Business Set-Aside (FAR 19.5)

SOURCES SOUGHT FOR WEB PORTAL MANAGER CONTRACT FOR DANIEL K. INOUYE ASIA-PACIFIC CENTER FOR SECURITY STUDIES (DKI APCSS) IN HONOLULU, HAWAII General Information THIS IS NOT A REQUEST FOR PROPOSAL. It ... SOURCES SOUGHT FOR WEB PORTAL MANAGER CONTRACT FOR DANIEL K. INOUYE ASIA-PACIFIC CENTER FOR SECURITY STUDIES (DKI APCSS) IN HONOLULU, HAWAII General Information THIS IS NOT A REQUEST FOR PROPOSAL. It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract and does not restrict the Government regarding the acquisition approach that may be taken in the future. Responses will not be considered as proposals, nor will any award be made as a result of this sources sought notice. The Government will provide no response to your submission, however, your comments will be considered during the development of the market research and acquisition plan. No solicitation document exists at this time, any information available for this requirement will be released at https://sam.gov. The Government will not be responsible for any costs incurred by interested parties in responding to this sources sought notice. 766th Enterprise Sourcing Squadron (766 ESS) at Joint Base Pearl Harbor Hickam is currently conducting market research to locate qualified and interested potential business sources with experience in Portal Management to support the Daniel K. Inouye Asia Pacific Center for Strategic Studies (DKI APCSS) in Honolulu, Hawaii. The Contractor shall be an experienced Portal Manager with the capability to manage and administer the APCSSLink portal with over 14,000 registered users. The Contractor shall manage privileges and access to the portals, including granting and revoking accounts. The contractor shall create new user accounts for DKI APCSS program participants. As the primary portal manager for the Center’s College of Security Studies, the Portal Manager/Contractor shall provide Portal Management services to DKI APCSS. The portal, known as “APCSSLink,” is a sub-portal of the Defense Security Cooperation Agency’s “GlobalNet” portal system. The contractor shall be responsible for the overall management of the structure and day-to-day support of the DKI APCSS web-based portal as well as serve as the DKI APCSS CSS point of contact (POC) and subject matter expert (SME) for the GlobalNET Program portal and its associated Integriertes Lern-, Informations- und Arbeitskooperations-System [German for "Integrated Learning, Information and Work Cooperation System"]) (ILIAS) Learning Management System (LMS). The portal is located online at: apcsslink.org The main North American Industry Classification System (NAICS) code for the requirement is 541511 - Custom Computer Programming Services, and the main applicable small business size standard is $30.0 million in annual gross receipts. (Note: The description of requirement included in this sources sought notice is not intended to be all- inclusive.) A draft of the Performance Work Statement (PWS) has been included with this Sources Sought and is intended to provide additional information. A subsequent solicitation will follow. Description of Requirement The contractor shall provide all management personnel, equipment and services necessary to operate the facilities. APCSS Portal Manager Services include: Manage privileges and access to the portals (GlobalNet & ILIAS), including granting and revoking accounts for incoming program participants and DKI staff and faculty. Troubleshoot problems with site access, group design, and user accounts. Gather, develop, and validate the accuracy of information from a wide range of sources; Assist faculty members as needed in accessing and using special features and add-ons to GlobalNet including the ILIAS and Adobe Connect. Coordinate with course managers/workshop leads to develop, design and implement groups using APCSSLink and designated additional learning management system. Assist in updating alumni pages with research papers and other files submitted by alumni. Write and submit a monthly article about the portal to go out to all users via the alumni newsletter describing latest updates, features and other information to encourage site usage. Create and upload content at the request of the public affairs office (PAO) Provide a weekly update, every Friday, on actions taken during the week. Assist in the development and update of APCSSLink policy documents. Place of Contract Performance: DKI APCSS consists of one location at 2058 Maluhia Road, Honolulu, HI 96815 with standard business hours of 8:00 AM to 5:00 PM, Monday - Friday. Ill. Vendor Response At this time, interested vendors capable of providing all of the described services may submit a description of their capabilities and experience. Any information provided by businesses to the Government is strictly voluntary. It is the intent of the contracting office to use this for informational and planning purposes only. Please provide information in sufficient detail regarding their capability and capacity to satisfy the requirement for editor services support. The Government has not determined the contract type applicable to the requirement. Responses are limited to no more than 10 pages and must answer all the questions listed below. Vendor responses are requested in writing by NO LATER THAN 1200 NOON, Hawaii Standard Time, Monday, 07 March 2022 via email to Camille Watley at camille.watley.2@us.af.mil and Keith Major at keith.major.1@us.af.mil. No telephone calls will be accepted. No extensions to the above submittal date shall be authorized. Information sought by the Government includes: Please provide the following information: Company Name: Business Type: Point of Contact (POC): DUNS: Cage: Address: Phone: Email: Please provide the appropriate NAICS that should be used for this requirement and if your company is a small business under the NAICS provided. Where are your services with respect to the portal management: System Management ? Account Management ? Community Management ? Content Development/posting? What software tools/suites does your company use for portal management? What is your company’s normal timeline to complete portal projects such as course creation or community management? How does your company handle customer feedback? Please list any professional credentials that specifically apply to portal managers, if applicable. What is your company’s specific specialty? Please provide a sample or link to your web/portal projects. Please provide any current projects or past projects within the last 3 years to include a description of the services you are providing/provided, cost of the project, and the customer (commercial and/or DoD). Does your company project providing on-site personnel to conduct portal management services or conducted at the company’s facility? What is your customer service philosophy? How do you view DKI APCSS’s vision? Please explain your company’s best portal or learning management system project ever completed, what made it the best and why? Please explain your company’s worst portal or learning management system project completed, what made it the worst and why? Please provide any comments or suggestions on the PWS.