Inactive Historically Underutilized Business (HUBZone) Sole Source (FAR 19.13)

This is a non-personal service for a Front Desk Clerk supporting the Airmen & Family Readiness Center (A&FRC) on Ellsworth AFB, SD. The contractor employee will receive telephone calls, greet visitors... This is a non-personal service for a Front Desk Clerk supporting the Airmen & Family Readiness Center (A&FRC) on Ellsworth AFB, SD. The contractor employee will receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients to the appropriate program manager in the A&FRC, schedule clients for A&FRC classes, and provide complete and clear information that addresses most routine or procedural issues. The contractor employee shall be responsible for performing various clerical and administrative duties, including entering all required information and data into the Ellsworth AFB Airman & Family Readiness Center’s (A&FRC) Air Force Family Integrated Result Statistical Tracking (AFFIRST) database system and other web applications as specified by Air Force or other authorities.