The Air Force requires preventative and unscheduled maintenance services for a specific Getinge instrument washer model used in mortuary affairs operations. Preventative maintenance is required annually, and unscheduled maintenance demands a four-hour response time to maintain a 97% system reliability guarantee. The acquisition is not set aside, and the government has identified Getinge USA Sales, LLC as the sole, brand-name vendor capable of providing these services. The contractor must be authorized and trained by Getinge to service this equipment. This is considered a mission-essential requirement.