The 349th Force Support Squadron requires a contractor to deliver, install, configure, and support a commercial-off-the-shelf digital Queue Management System (QMS) to replace a manual, paper-based check-in process. The system aims to reduce customer wait times, improve triage, and provide leadership with operational analytics. This is a firm-fixed-price requirement and a total small business set-aside. Offerors must submit a statement from a financial institution or responsible official confirming sufficient resources to fulfill the effort. Additional details are provided in the attached Statement of Work, security requirements, and an amendment with questions and answers.