IBML Scanner Maintenance Support Renewal
This notice is a market research effort to identify sources capable of providing annual hardware and software maintenance support for two IBML ImageTrac 6 Lite scanners at the Air Force Historical Research Agency (AFHRA) in Maxwell AFB, AL. The government currently believes only the original manufacturer, Imaging Business Machines LLC, can meet this proprietary requirement. Required services include post-warranty support, telephone and on-site technical assistance with a 4-hour response time, and a one-time maintenance reinstatement inspection. No specific budget amount or submission timeline is mentioned in this description. The full requirement details are available in the attached draft Statement of Work.