Inactive

SAI Support Center - AFAS Telephonic Support – In accordance with PWS para 1.21 and 1.2.2 To include the following services: a. 1st Level Telephonic Support - Direct AFAS site to SAI support line cont... SAI Support Center - AFAS Telephonic Support – In accordance with PWS para 1.21 and 1.2.2 To include the following services: a. 1st Level Telephonic Support - Direct AFAS site to SAI support line contact b. 2nd Level Support Referral to HQ AFFSA (AFAS POC) when CSR issue requires Air Force specific knowledge (i.e., AF Domain, LAN, non-standard hardware, etc.) c. Customer Support Request (CSR) reports provided to HQ AFFSA (AFAS POC) monthly d. Site configuration services AMC: 0 AMSC: 0 SAI Support Center - AFAS Telephonic Support – In accordance with PWS para 1.21 and 1.2.2 To include the following services: a. 1st Level Telephonic Support - Direct AFAS site to SAI support line contact b. 2nd Level Support Referral to HQ AFFSA (AFAS POC) when CSR issue requires Air Force specific knowledge (i.e., AF Domain, LAN, non-standard hardware, etc.) c. Customer Support Request (CSR) reports provided to HQ AFFSA (AFAS POC) monthly d. Site configuration services AMC: 0 AMSC: 0 AFAS Engineering Services_ In accordance with PWS para 1.2.3. Image Creation Service_ In accordance with para 1.2.4.