Inactive Total Small Business Set-Aside (FAR 19.5)

Complete Maintenance in LIMA,PERU Agreement includes: -Onsite response of Three (3) Business Days: Monday-Friday 8:30am-5pm. - 1 (One) Planned Maintenance (PM) visits per year with complete inspection... Complete Maintenance in LIMA,PERU Agreement includes: -Onsite response of Three (3) Business Days: Monday-Friday 8:30am-5pm. - 1 (One) Planned Maintenance (PM) visits per year with complete inspection of listed instrumentation -Unlimited onsite emergency service visits -Parts, labor, travel. Exclusions noted in the Terms and Conditions. -Software Upgrades. Bruker proprietary software only, excludes 3rd party software; excludes hardware necessary to upgrade system compatibility - 1 (One) cleaning visit or 1 (One) additional PM will be inclusive after a technical expert recommends a cleaning or PM on the contracted system Additionally provide a Hotline number for applications /technical service during normal business hours; Technical support hotline outside normal business hours of 5PM-12AM EST weekdays, 9AM -9PM EST on weekends and holidays. Any other than the included PM /cleanings visits will be sold separately. Parts exclusions are noted in the Terms and Conditions. FIRST LINE OF SUPPORT IS VIA A REMOTE ACCESS: If remote access is not available , response time and/or repair will be delayed to a minimum of 2 business days. Response time begins once a certified Bruker engineer diagnoses the system and recommends a visit. Service response excludes weekends, company and local public holidays. For IVD/ CA system, software and library are registered/ approved and cleared for use with registered/ approved Bruker CARE products. The use of non-Bruker reagents and consumables is therefore not permitted and is consequently leading to immediate invalidity of this contract. In this case contract fees will not be reimbursed.