Inactive Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone custome... The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please see attachment "MFRC FRI Answers" for answers to any RFIs submited. This is a re-acquisition for the current contract number FA255020P0043.

Inactive Total Small Business Set-Aside (FAR 19.5)

The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding Military & Family Readiness Center (M&FRC) pro... The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding Military & Family Readiness Center (M&FRC) programs/resources, ascertain the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for classes, and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones and scanning/copying capability. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please email Danielle Hunziker and 2d Lt Evan Eschenburg with responses to the sources sought. This is not a soliciation.