Inactive Total Small Business Set-Aside (FAR 19.5)

These services will consist of receiving telephone calls, greeting visitors, ascertaining the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for M&FRC... These services will consist of receiving telephone calls, greeting visitors, ascertaining the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. This also includes performing clerical and administrative duties such as entering all required information/ data and maintaining currency within the AFFIRST database system. Amendment 1: Updated PWS, Updated Wage Determinations and Q&A Responses Amendment 2: Revised solicitation