Inactive

BACKGROUND NIST is seeking information from sources that may be capable of providing services that meets or exceeds the following draft minimum specifications: The NIST Associates Information System (... BACKGROUND NIST is seeking information from sources that may be capable of providing services that meets or exceeds the following draft minimum specifications: The NIST Associates Information System (NAIS). Each year, NIST hosts more than 4,000 NIST Associates (NAs), including foreign and domestic guest researchers, research associates, contractors, facility users, and other non-NIST employees. NAIS supports the process of bringing NAs to the NIST campus or allowing them access to NIST resources. NAIS is an internally developed system that automates the preparation, review, and approval of all NA agreements, extensions, and security forms required to bring associates to NIST. NAIS is an HTML5/JavaScript application front-end within a web-browser with a Java/Oracle database backend. 1 - Help Desk The Contractor shall answer questions about the NAIS system via phone, e-mail, or in-person. The Contractor shall update documentation, including a NAIS user manual, training video, quick reference guides, NAIS templates, and an online tutorial, as needed. New documentation shall be created based training and testing as necessary to aid NAIS users. The Contractor shall maintain and update the internal NAIS website. 2 - Training The Contractor shall provide training to all users on how to use the NAIS system. Training shall be offered on a one-on-one basis to new system users and on an ad-hoc basis. More detailed training shall be developed and provided to users who request such training. Group training, such as Administrative Support Training and as division-specific training, shall also be provided. The Contractor shall develop and provide additional training as necessary based on Help Desk and testing needs. 3 – Development of Testing Scenarios The contractor shall support the system by development of testing scenarios and suggesting system upgrades and fixes based on feedback received from Help Desk support and training. The Contractor shall write test cases based on NIST business rules, perform preliminary testing of bugs, system upgrades, and system fixes. The contractor will interact with NAIS programmers and recommend acceptance of changes to NAIS system owners. HOW TO RESPOND TO THIS NOTICE In responding to this notice, please DO NOT PROVIDE PROPRIETARY INFORRMATION. Please include only the following information, readable in either Microsoft Word 365, Microsoft Excel 365, or .pdf format, in the response. Submit the response by email to Robert Singman at robert.singman@nist.gov notice as soon as possible, and preferably before the closing date and time of this notice. Provide the complete name of your company, address, name of contact for follow-up questions, their email, their phone number and, if your company has an active registration in https://sam.gov, your company’s Unique Entity ID (UEI). Identify any aspects of the description of the requirements in the BACKGROUND section above that could be viewed as unduly restrictive or create unnecessary barriers that adversely affect your firm’s ability to fully participate in a procurement for such services and explain why. Please offer suggestions for how the requirements could be organized or structured to encourage the participation of small businesses. For NAICS code: 541618 Other Management Consulting Services Indicate whether your company is (a) a small business or (b) other than small business. See the Table of Small Business Size Standards and the associated .pdf download file for small business size standards and additional information. If you believe the NAICS code listed in this notice is not the best NAICS code for the type of product addressed in this notice, identify an alternative NAICS code that you believe would be more appropriate for the planned procurement. If your firm has existing Federal Supply Schedule contract(s) or other contracts for services against which the Department may be able to place orders, identify the contract number(s) and other relevant information. Describe your firm’s experience (as a prime, subcontractor, or consultant) providing the services described in Background section. Provide any other information that you believe would be valuable for the Government to know as part of its market research for this requirement. Please let us know if you would like to engage to get a better understanding of the requirement or need additional information about the Government’s requirement for the services described in the Background section. QUESTIONS REGARDING THIS NOTICE Questions regarding this notice may be submitted via email to Robert Singman. Questions should be submitted so that they are received by 11:00 a.m. Eastern Time on April 21, 2023. Questions will be anonymized and answered via sources sought notice amendment following the question submission deadline. IMPORTANT NOTES The information received in response to this notice will be reviewed and considered so that the NIST may appropriately solicit for its requirements in the near future. This notice should not be construed as a commitment by the NIST to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals or quotations. No award will be made as a result of this notice. The NIST is not responsible for any costs incurred by the respondents to this notice. The NIST reserves the right to use information provided by respondents for any purpose deemed necessary and appropriate. Thank you for taking the time to submit a response to this request!