Inactive

I. BACKGROUND The NIST NanoFab User Facility supports the U.S. nanotechnology enterprise from discovery to production by providing industry, academia, NIST, and other government agencies with access t... I. BACKGROUND The NIST NanoFab User Facility supports the U.S. nanotechnology enterprise from discovery to production by providing industry, academia, NIST, and other government agencies with access to world-class nanoscale measurement and fabrication methods and technology. The NanoFab User Facility gives researchers economical access to and training on a commercial state-of-the-art tool set required for cutting-edge nanotechnology development. The simple application process is designed to get projects started in a few weeks. NIST intends to procure a preventive maintenance and emergency service contract for Zeiss Ultra 60 Field Emission Scanning Electron Microscope (FESEM). II. SCOPE OF WORK The Contractor shall provide a service agreement for preventive maintenance and emergency service for the Zeiss Ultra 60 FESEM, to ensure uninterrupted performance within manufacturers’ specifications on a scheduled and as-needed basis. The Zeiss Ultra 60 is a complex instrument that requires routine maintenance and calibration to continuously meet the manufacturer’s specifications. In addition, these instruments occasionally require emergency service to repair faults, failures, and sudden degradation in the performance envelope of the microscope. The Contractor shall guarantee the full system performance of the instrument. Service and maintenance shall include unlimited emergency visits during regular business hours in addition to scheduled preventive maintenance visits for one year, unless stipulated otherwise. Covered expenses shall include all parts, labor, travel, and per diem. The Contractor shall repair/replace all parts (i.e., hardware, software, accessory components/systems) required for the operation of the systems listed above. This contract will start on 9/27/2020. GENERAL The contractor shall provide a 5 year, base year plus 4 option years, service agreement for the service and maintenance for a Zeiss Ultra 60 FESEM. This effort shall include uninterrupted performance within manufacturers’ specifications on a schedule and as-needed basis. The Contractor shall guarantee the full system performance of the microscope. BASE REQUIREMENTS a. Provide two (2) preventive maintenance visits during each one year term of the service agreement. b. Perform replacement of electron gun, for field emission systems, as needed as a function of gun lifetime under regular operating conditions. c. Install all commercial software upgrades for the purposes of instrument optimization not later than 60 days after any such upgrade is released. The software upgrades for the instrument in this requirement shall be free for the life of the instrument, unless a hardware upgrade is required. d. Prior to completion of the installation, the Contractor shall test the equipment, review the equipment’s performance, and take whatever steps are necessary to ensure the equipment is functioning in accordance with the manufacturers’ specifications. e. The contractor shall respond to an unlimited number of requests for service calls in the event of instrument failure which requires immediate repair. The Contractor shall provide travel, labor, and any factory-certified parts that require replacement. f. The Contractor is responsible to obtain all parts required for all repairs and maintenance. g. All repairs must result in the Zeiss Ultra 60 FESEM meeting manufacturer’s specifications. h. All service provided under this agreement must be provided by Zeiss factory trained personnel who are fluent in the operation of the Zeiss Ultra 60 FESEM. i. All parts shall be approved for use with the instrument by Zeiss. The Contractor shall only employ tools, instruments, test apparatus, methodologies, techniques, and practices approved for use with the instrument by the manufacturer. j. The Contractor shall provide telephone support for the covered equipment during regular business hours. NIST is seeking responses from all responsible sources, including large, foreign, and small businesses. Small businesses are defined under the associated NAICS code for this effort, 811219, as those domestic sources having $20.0M or less. Please include your company’s size classification and socio-economic status in any response to this notice. Companies that can provide a preventative maintenance service contract for a Zeiss Ultra 60 FESEM are requested to email a detailed report describing their abilities to forest.crumpler@nist.gov no later than the response date for this sources sought notice. The report should include achievable specifications and any other information relevant to your product or capabilities. Also, the following information is requested to be provided as part of the response to this sources sought notice: 1. Name of the company that manufactures the system components for which specifications are provided. 2. Name of company(s) that are authorized to sell the system components, their addresses, and a point of contact for the company (name, phone number, fax number and email address). 3. Indication of number of days, after receipt of order that is typical for delivery of such systems. 4. Indication of whether each instrument for which specifications are sent to forest.crumpler@nist.gov are currently on one or more GSA Federal Supply Schedule contracts and, if so, the GSA FSS contract number(s). 5. Any other relevant information that is not listed above which the Government should consider in developing its minimum specifications and finalizing its market research.