The National Center for Applied Plant Protection (NCAPP) in Laurel, Maryland, requires service for its building automation control systems, which are critical for maintaining quarantine integrity and containing high-level agricultural pathogens. The work involves servicing, reviewing, checking out, and backing up a blend of Distech Controls and American Auto-Matrix systems. The facility is experiencing control sequence issues, temperature instability, intermittent sensor fluctuations, and loss of program settings. This maintenance is mission-critical to ensure 24/7 operations and prevent containment breaches.